Portal Santusht-PIB-04-02-2020

Mains Paper 3: Economy

Prelims level : Portal Santusht

Mains level : Labour reforms initiative

• ‘Santusht’ – Implementation Monitoring Cell (IMC) has been constituted in the Office of Minister of State (Independent Charge) for Labour and Employment in January 2020.

Key highlights:

• The objective of ‘Santusht’ is to promote transparency, accountability, effective delivery of public services and implementation of policies, schemes of Ministry of Labour and Employment at grassroot level through constant monitoring.

• For public grievances, Centralized Public Grievance Redresal and Monitoring System (CPGRAM) portal is already functional.

• Besides, written grievances as received from stakeholders are also disposed by the Ministry. Further, online portal under ‘Santusht’ for public grievances has not been started so far.